TCS Hotel management Software will help configure all Interfaces and Add-On Products

Network Version 5.2

The Network or Multi-User software License will allow your property to function on multiple computers sharing one database. This feature gives you the capability to Check-in guests from multiple workstations. Back office reporting can be done, while charges are posted from anywhere on the network. Our network version will run on a peer-to-peer network or NT Server. TCS Systems will assist you with our recommended network infrastructure. Our multi-level support staff is there for you to get Guest Tracker started.

Call Accounting Integration

The Windows designed Call Accounting Software for your Property. cost and log phone calls, apply surcharges and generate management reports. Call notification feature sets the software to warn on 911 calls. When the call is placed a warning flashes and beeps on-screen, alerting you of in-house emergencies.

Track housekeeping activity with a room telephone code of your choice. When a room is cleaned, the housekeeper can enter the clean code into the phone. The room status will be updated automatically. If your phone system includes a wake-up call feature, our call accounting module will provide you with a "Wake-Up Call Activity Report."

Our Call Accounting Software is all software driven. You may run this Hotel Add-On feature on the same computer as GuestTracker.

Call Accounting Interface

Our Call Accounting Interface Add-On will post all telephone call charges to each Folio. Our interface will import call detail into GuestTracker Folios. Our Call Accounting interface has been designed specifically for our Call Accounting Module.

Credit Card Processing Software

Our Credit Card Processing Software allows your property to process Credit Card Transactions through GuestTracker. All charges are accumulated daily and posted at day's end through your local Processor. Charges are accumulated and can be viewed and edited prior to processing. TCS recommends and supports PBadmin by Southern DataComm.

Credit Card Swipe Device

Our Credit Card Software Interface will allow you to swipe Guests Credit Cards. The Guest name, and Credit Card number will display in the appropriate fields.

Central Reservation Integration

Most franchises have a Central Reservation System that connects all properties under that Flagship. These reservations are sent to your property each day. The TCS Central Reservation Interface will import these reservations into GuestTracker Reservation files. A Daily posting procedure will be run to import these reservations.

Internet Reservations Interface

TCS GuestTracker will interface with most popular Internet Reservation Sites. WorldRes, Expedia, RBI, AOL and hundreds of participating Travel Websites that work with these Internet Reservation Leaders. These reservations are posted to a temporary holding area to be reviewed and accepted into GuestTracker reservation files.

On Line Training

TCS offers On-line GuestTracker training. If your property is has a dial-up modem and PC Anywhere remote control software, you have everything that you need. Multiple On-line sessions can address Setup, Security, Front Desk, Reservations, and Management sessions specific to your needs to general sessions to address overall product features after you are familiar with our software.

Onsite Training And Installation

TCS offers Installation and Training Support for your staff. TCS will tailor our training to suit your needs. Sessions can be grouped by Management, Front Desk, Setup and Security. TCS can also assist you with GuestTracker Initialization and Network Configurations.

Property Setup And Configuration

TCS will setup your property's room types, rates, and room numbers to enable you to spend your valuable time using GuestTracker and becoming more familiar with its many features. All configuration and setups can be updated and changed by your property after you receive the GuestTracker software.