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Services

TCS Services and Implementation solutions compliment our full suite of software products. Installation of your Property's Software, configuration, interfaces, networking, conversions, and training issues are all part of a full systems implementation by TCS GuestTracker Services.

TCS will assist or participate in any and all technical implementation issues that need to be addressed prior to a successful install. TCS will tailor custom solutions that will meet your systems requirements. Remote access to your systems is the first step in a long lasting relationship that will monitor the health of your Servers, Software, and network infrastructure.

TCS GuestTracker services are available to you anytime, from technical advice, to full systems implementations, and on-site training.



TCS GuestTracker Services can support any of your Property's systems needs including:
  • Custom software development
  • ASP solutions
  • Internet / GDS on-line reservations
  • Credit Card Processing modules and Interfaces
  • PBX/Call Accounting modules and interfaces
  • MS SQL, MS Access Databases
  • Windows 7 /8 compatible applications

 


TCS Property Consultants
It will not take you long to see the attraction when considering TCS Hotel Software Inc. We like to know our Clients and their specific Property Software requirements. We take pride in developing a pre-installation approach that will make a difference during your implementation. We have a diverse group of individuals with backgrounds in Hospitality, Technology, and Business applications to serve your needs as you begin your implementation of GuestTracker Hotel Management Software. These qualities are what TCS Hotel Software Inc. and GuestTracker Software Products have to offer the Hospitality Industry.

 


Implementation Services
TCS will setup your property's room types, rates, and room numbers to enable you to spend your valuable time using GuestTracker and becoming more familiar with its many features. Of course, all configuration and setups can be updated and changed by your property after you receive the GuestTracker software installation CD's.

Our systems and software are scalable. Our supported Platforms include Microsoft's Windows 7/8. All networks are supported that run Windows based applications.

 


Guest Data Conversions
TCS GuestTracker Services can assist you with Guest Data Conversions from your existing systems, including Windows applications, DOS applications, or any systems that can export data in any format. All conversions are protected and secured throughout the conversion process. It's a nice feeling to see your entire valued Guest Data appear in GuestTracker Software ready to access and get started. TCS Conversion Services will also assist you with a full conversion plan. How many years of data? Sorting and filtering existing Guest Information to give you a fresh accurate start with your new GuestTracker System.

 


On Line Training
TCS offers On-line GuestTracker training and feature highlights. If you property is equipped with a dial-up modem and PC Anywhere remote control software, you have everything that you need to allow TCS to train your staff and management to use our products effectively and productively from the start. Multiple On-line sessions can address Setup, Security, Front Desk, Reservations, and Management sessions specific to your needs to general sessions to address overall product features after you are familiar with our software. Whatever your software training requirements, TCS will tailor our resources to fit the needs of your property.

 


Onsite Training and Installation
TCS offers Installation and Training Support for your staff. TCS will tailor our training to suit your needs. Sessions can be grouped by Management, Front Desk, Setup and Security. TCS can also assist you with GuestTracker Initialization and Network Configurations.

 




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